We understand that project needs can evolve over time. If modifications are needed, we’re open to revising the terms of the contract. Any changes will be documented in a contract amendment to ensure transparency.

We understand that circumstances can change. If you need to terminate the contract before the project is completed, the terms of termination, including any fees or notice period, will be outlined in our initial agreement.

We take confidentiality very seriously at Nebula. We are open to signing a Non-Disclosure Agreement (NDA) before starting a project and our contracts typically include a confidentiality clause to protect your business information.

Our payment terms are outlined in our contract. Typically, we require a percentage of the project cost upfront, with the remainder due upon project completion. However, we can discuss a payment plan that suits your financial situation.

At Nebula, we believe in transparency. All potential costs will be discussed upfront and included in our quote. Any changes to the project that could result in additional costs will be discussed with you in advance.

We accept a variety of payment methods, including bank transfer, credit card, and digital payment services. Specific details can be provided based on your location and preference.

We take deadlines very seriously at Nebula. If, for any reason, we foresee a delay, we communicate this proactively to our clients with an updated timeline. We’ll always work hard to keep projects on track and minimise any potential delays.

We recommend getting in touch as early as possible, as our availability can vary. However, we always strive to accommodate our clients’ needs and will do our best to work with your timeline.

We understand sometimes projects have tight deadlines. While we strive to accommodate these, it depends on our current workload. Expedited timelines may incur additional costs to cover overtime work.